General terms and conditions of sale

The Villa Mauresque will plunge you into an elegant and refined universe, under the sun of Saint-Raphaël.

Useful information

Arrival
From 15:00
A 24/7 reception
Open 24 hours a day, 7 days a week
Departure
Until 12:00 noon
Cancellation
WIFI
WIFI is available for free
Breakfast
Breakfast at 30,00 €
Free breakfast for children up to 5 years
Parking
On-site parking is available
Parking surcharge €20.00
It is recommended to reserve your parking space prior to arrival
Charging stations for electric vehicles available (charged)
Disabled parking space(s) available
Children
An extra bed is available upon reservation for an additional fee of 60,00 € / night
Baby cots are available upon reservation for an additional fee of 25,00 € / night
Some rooms or Suites can accommodate up to 4 people for an additional fee of 60 € per bed per night.
Animals
Pets are accepted
The pet supplement is 30,00 € / pet / night
Tourist tax
4.46€ (per person and per night)
Sales condition:
- 30% of the total reservation is required as a deposit for reservations over 1000€


Mid Season
- Best available rate / Breakfast included
- Cancellation is free of charge before 3 days prior to arrival date, otherwise the amount of the 1st night will be charged.
- In case of no-show or early departure, the hotel will charge 100% of the total amount of the stay to the credit card provided at the time of booking
- Non-cancellable - non-refundable rate: The total amount of the stay is due at the time of booking; the reservation cannot be cancelled or refunded.
- In case of early departure or no-show at the hotel: 100% of the stay is due.

High Season
- Best available rate / Breakfast included
- Cancellation is free of charge before 7 days prior to the arrival date, otherwise the amount of the 1st night will be charged.
- In case of no-show or early departure, the hotel will charge 100% of the stay to the credit card provided at the time of booking
- Non-cancellable - non-refundable rateThe total amount of the stay is due at the time of booking; the reservation cannot be cancelled or refunded
- In case of early departure or no-show at the hotel: 100% of the stay is due

Cancellation conditions applicable on all rates, except special rates specifying particular cancellation conditions.
Opening hours of the reception
Our reception is open 24 hours a day
Additional services included
- Water sports as well as water games & beach for adults and children (kayak & sea canoes, paddle, snorkeling equipment)
- Use of pool, heated Jacuzzi, fitness
- Access to the sea
Services available under reservation
- Massages, body & facial
- Hairdresser
- Baby-sitter
- Yoga and fitness trainer
- Big boats and yachts for rent

Additional information

Room for people with reduced mobility

The hotel has a room for people with reduced mobility. To benefit from it, thank you to specify it at the time of your reservation.
Accepted means of payment : Credit card / Check / Cash / Holiday vouchers

Other information:

Competent consumer mediator in case of complaint or dispute:
Tribunal Administratif de Marseille, 22-24 rue Breteuil, 13006 Marseille, France‍
‍Tel
: 04-91-13-48-13 / Mail: greffe.ta-marseille@juradm.fr
‍See
Article L.612-1 and Article R.616-1 of the Consumer Code

Online dispute resolution:
See the website
See Article L.616-2 of the French Consumer Code and Article 14 of Regulation No. 524/2013 of the European Parliament and of the Council of May 21, 2

Right of opposition to telephone canvassing
According to Article L.223-2 of the Consumer Code, any consumer who has communicated his telephone data to a professional, is entitled to register on the opposition list to telephone canvassing.