General terms and conditions of sale

The Villa Mauresque will plunge you into an elegant and refined universe, under the sun of Saint-Raphaël.

Useful information

Arrival
From 15:00
A 24/7 reception
Open 24 hours a day, 7 days a week
Departure
Until 12:00 noon
Cancellation
WIFI
WIFI is available for free
Breakfast
Breakfast €36.00
Breakfast €18.00 for children up to 12 years
Free breakfast for children under 5 years.
Parking
On-site parking
Parking surcharge €25.00
We recommend reserving your parking space before arrival
Electric vehicle charging stations available €65
Disabled parking space(s) available
Children
An extra bed is available upon reservation for an additional fee of 60,00 € / night
Baby cots are available upon reservation for an additional fee of 25,00 € / night
Some rooms or Suites can accommodate up to 4 people for an additional fee of 60 € per bed per night.
Animals
Pets are accepted
The pet supplement is €30.00 / pet / night
The service is offered for service animals.
Tourist tax
4.46€ (per person and per night)
Sales conditions :
- A deposit of 30% of the total booking amount is required for bookings over €1,000


Mid Season
- Best available rate / Breakfast included
- Cancellations are free of charge up to 3 days before the arrival date, otherwise the 1st night will be charged. After these days, the reservation becomes non-cancellable and non-changeable.
- In the event of no-show or early departure, the hotel will charge 100% of the total amount of the stay to the credit card provided at the time of booking
- Non-cancellable - non-refundable rate: The total amount of the stay is due at the time of booking; the reservation cannot be cancelled or refunded.
- In case of early departure or no-show at the hotel: 100% of the stay is due.

High Season
- Best available rate / Breakfast included
- Cancellation is free of charge before 7 days before the arrival date, otherwise the amount of the 1st night will be charged. After these days, the reservation cannot be cancelled or modified.
- In the event of no-show or early departure, the hotel will charge 100% of the total cost of the stay to the credit card provided at the time of booking
- Non-cancellable - non-refundable rateThe total cost of the stay is due at the time of booking; the reservation cannot be cancelled or refunded
- In the event of early departure or no-show at the hotel: 100% of the stay is due

Cancellation conditions applicable to all rates, except special rates specifying particular cancellation conditions.
Opening hours of the reception
Our reception is open 24 hours a day
Additional services included
- Water sports as well as water games & beach for adults and children (kayak & sea canoes, paddle, snorkeling equipment)
- Use of pool, heated Jacuzzi, fitness
- Access to the sea
Services available on reservation
- Massages, body & facial
- Hairdresser
- Baby-sitter
- Yoga and fitness trainer
- Big boats and yachts for rent

Additional information

Room for people with reduced mobility

The hotel has a room for people with reduced mobility. To take advantage of this service, please specify it when booking.
Means of payment accepted: Credit card / Cheque / Cash / Paper vacation vouchers only.

Other information:

After contacting the department responsible for your commercial dispute with the establishment, and if no satisfactory response is received within three weeks, the customer may contact the Ombudsman, whose contact information and procedures for filing a complaint are available on the following website: www.cnpm-mediation-consommation.eu

Mailing address:
CNPM Consumer Mediation
27 avenue de la Libération
42400 Saint Chamond
Phone: +33 (0)9 88 30 27 72

Online dispute resolution:
See the website
See Article L.616-2 of the French Consumer Code and Article 14 of Regulation No. 524/2013 of the European Parliament and of the Council of May 21, 2

Right of opposition to telephone canvassing
According to Article L.223-2 of the Consumer Code, any consumer who has communicated his telephone data to a professional, is entitled to register on the opposition list to telephone canvassing.