General terms and conditions of sale

The Villa Mauresque will plunge you into an elegant and refined universe, under the sun of Saint-Raphaël.

Useful information

Arrival
From 15:00
A 24/7 reception
Open 24 hours a day, 7 days a week
Departure
Until 12:00 noon
Cancellation
WIFI
WIFI is available for free
Breakfast
Breakfast €36.00
Breakfast €18.00 for children up to 12 years
Free breakfast for children under 5 years.
Parking
On-site parking
Parking surcharge €25.00
We recommend reserving your parking space before arrival
Electric vehicle charging stations available €65
Disabled parking space(s) available
Children
An extra bed is available upon reservation for an additional fee of 60,00 € / night
Baby cots are available upon reservation for an additional fee of 25,00 € / night
Some rooms or Suites can accommodate up to 4 people for an additional fee of 60 € per bed per night.
Animals
Pets are accepted
The pet supplement is €30.00 / pet / night
The service is offered for service animals.
Tourist tax
4.46€ (per person and per night)
Sales conditions :
- A deposit of 30% of the total booking amount is required for bookings over €1,000


Mid Season
- Best available rate / Breakfast included
- Cancellations are free of charge up to 3 days before the arrival date, otherwise the 1st night will be charged. After these days, the reservation becomes non-cancellable and non-changeable.
- In the event of no-show or early departure, the hotel will charge 100% of the total amount of the stay to the credit card provided at the time of booking
- Non-cancellable - non-refundable rate: The total amount of the stay is due at the time of booking; the reservation cannot be cancelled or refunded.
- In case of early departure or no-show at the hotel: 100% of the stay is due.

High Season
- Best available rate / Breakfast included
- Cancellation is free of charge before 7 days before the arrival date, otherwise the amount of the 1st night will be charged. After these days, the reservation cannot be cancelled or modified.
- In the event of no-show or early departure, the hotel will charge 100% of the total cost of the stay to the credit card provided at the time of booking
- Non-cancellable - non-refundable rateThe total cost of the stay is due at the time of booking; the reservation cannot be cancelled or refunded
- In the event of early departure or no-show at the hotel: 100% of the stay is due

Cancellation conditions applicable to all rates, except special rates specifying particular cancellation conditions.
Opening hours of the reception
Our reception is open 24 hours a day
Additional services included
- Water sports as well as water games & beach for adults and children (kayak & sea canoes, paddle, snorkeling equipment)
- Use of pool, heated Jacuzzi, fitness
- Access to the sea
Services available on reservation
- Massages, body & facial
- Hairdresser
- Baby-sitter
- Yoga and fitness trainer
- Big boats and yachts for rent

Additional information

Room for people with reduced mobility

The hotel has a room for people with reduced mobility. To take advantage of this service, please specify it when booking.
Means of payment accepted: Credit card / Cheque / Cash / Paper vacation vouchers only.

Other information:

Competent consumer mediator in case of complaint or dispute:
Tribunal Administratif de Marseille, 22-24 rue Breteuil, 13006 Marseille, France‍
‍Tel
: 04-91-13-48-13 / Mail: greffe.ta-marseille@juradm.fr
‍See
Article L.612-1 and Article R.616-1 of the Consumer Code

Online dispute resolution:
See the website
See Article L.616-2 of the French Consumer Code and Article 14 of Regulation No. 524/2013 of the European Parliament and of the Council of May 21, 2

Right of opposition to telephone canvassing
According to Article L.223-2 of the Consumer Code, any consumer who has communicated his telephone data to a professional, is entitled to register on the opposition list to telephone canvassing.